Frequently Asked Questions
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I currently see clients via telehealth only. I utilize a HIPPA-compliant version of Google Meet to conduct therapy. EMDR services are conducted via a HIPPA-compliant website.
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Sessions with typically be 50-53 minutes long if you plan to use insurance. Sessions can be scheduled for 75 or 90 minutes at a self-pay rate if you would like to get more out of the session and potentially shorten the amount of time in treatment overall.
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Payment for sessions is due at the time of service. Billing your insurance will be done as a courtesy to you; however, refusal to pay for services by your insurance company will result in you being billed directly.
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Choosing to use insurance is up to the client's discretion. Some clients choose not to use insurance due to limitations insurance companies place on the therapeutic process regarding the number of sessions, the type of treatment, or the duration of sessions they’ll cover. Paying out of pocket allows your treatment to remain private and more flexible with the frequency and duration of sessions. Should you choose to pay out of pocket, you’ll sign an insurance opt-out agreement and a good faith estimate will be provided for an estimated cost of services.
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Renewed Hope Therapy does not provide crisis services. It is suggested that in the event of a crisis or emergency, you call 911 or go to your nearest emergency room for assistance. If it is a non-life-threatening emergency, you may call Netcare at (614) 276-2273.
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Cancellations / Requests to Reschedule need to be provided in written form 48 hours in advance of the scheduled appointment. I choose not to determine what constitutes an emergency as this is subjective and maintains fairness for all clients. For that reason, any session cancelled/rescheduled within the 48 hour period will be subject to the cost of an ongoing session at the self-pay rate not the copay rate.
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You may obtain a good faith estimate of my charges upon request prior to scheduling with me.
The No Surprises Act is a federal law that provides you with the right to a good faith estimate of the cost of services at my practice. However, Ohio licensing board rules require me to provide you with the actual cost of my charges in a written informed consent form, to which you must agree prior to my providing services. That will be available to you prior to you being seen for services and prior to any billing. In most cases it is impossible to estimate how many sessions you will need, and that will not be determined until your concerns are evaluated and will also vary based on the progress that you make, which depends in part on your efforts with the process. You will be free to discontinue services at any time or the services may otherwise be terminated in accordance with the informed consent form language.
Although the No Surprises Law says that you may initiate a dispute process if the actual charges are substantially in excess of the Good Faith Estimated charges, i.e. if you are charged $400 more than the estimated cost for a session or for the total estimate provided, that is unlikely to happen and would be a violation of licensing board rules, since you will be agreeing up front to actual charges per session prior to being seen. Dispute information is available upon request, however any changes to my fees will require a change in the informed consent form fees, which you must agree to prior to having them go into effect, otherwise the fees will remain in effect for 12 months.
Ex. For a client seeking individual counseling on a weekly basis you could expect to pay the following for the year:
$150 + ($125 x 51) = $6525*
Ex. For clients seeking couples counseling on a weekly basis you could expect to pay the following for the year:
$150 + ($140 x 51) = $7800*
*These amounts could be reduced by reducing the frequency of meetings throughout the year.
For more information on your rights regarding the GFE you can visit www.cms.gov/nosurprises or call 614-450-2870.